More Questions??

How do I setup a meeting for questions about your services?

Contact us thru our Contact Us Page or give us a call/text at (210) 527-7840. Or shoot us a email at [email protected]

How do I book?

We can set you up online, We require a Signed Contract with 25% retainer is required to secure a date.

How do I pay my retainer/deposit & final payment?

You can pay retainer/deposit by cash, check, or online via credit card.

When is my final payment due?

Final Payment is due 1 month prior to event.

Is Retainer/Deposit Refunable?

All Retainer/Deposits are non-refundable.

How soon should I book my date?

Our dates are filling up quickly, we recommend you book with us as soon as you pick your event date.

Do you charge for Travel?

We travel up to 60 miles round trip from our office location located in San Antonio Tx at no additional charge. A travel fee will be applied outside of the 60 miles round trip.

How do I check to see if date is available for my event?

Contact Us by phone or email and we are available to see if we are available for your event date.

Do you have backup equipment?

Yes, we are a professional company that understands that this is a must for every event. Therefor we have backup equipment as well as backup Attendant's.

Will my photo booth come with a attendant to assist guests?

All our photobooths will include attendants to assist with use of photo booths and guests, depending on package, more then 1 attendant will be needed at times.

How do you prepare for an event?

Once booked, we will set you up with our custom questionnaire forms, where you will input all ideas, themes, logos for design templates your event including time setups and start times.

How early do you setup at an event?

Setup is 1 hour prior to session start time. If more time is needed Idle Hours may be added.

Do you charge for setup and breakdown?

We do not charge for setup and breakdown, unless your event is taking place at a venue that requires us to have to use stairs/elevators to gain access to setup location. Also to add to this, if venue is located where the is no access to free parking or where parking is limited to small vehicles only, a parking fee will also need to be included.

Does event start time start when you start setting up?

No, we do not charge for setting up or tearing down equipment.

Can I make multiple payments?

Yes you can, all we require is retainer at booking and final payment due 1 month prior, if you requests to make multiple payments, we can arrange that at no extra charge.

Can we customize our photo booth package

Yes, we can start with basic package and build from there, creating a custom package perfect for your event.

Can I split up my session hours?

Yes, Sessions hours may be split. Idle hours may be purchased for booth idle time.

Get In Touch

Call or Text Us (210) 527-7840